Shipping policy

📦 Shipping & Return Policy – Cashmiierhabits

Standard Shipping

  • Pre-orders: Please allow 5–10 weeks for processing and shipping. Some orders may take longer depending on fabric availability, production volume, or customs delays.

  • Ready-to-ship items: Dispatches within 1–5 business days.

  • Many products are made to order. This process helps reduce waste and supports our eco-friendly approach.

  • Once your order ships, you’ll receive a confirmation email with USPS tracking info.

Production & Delay Disclaimer

  • By placing an order, you acknowledge that delays may occur due to production, supply chain, or shipping carrier issues.

  • Cashmiierhabits is a small independent brand, and we cannot guarantee exact delivery dates.

  • Orders cannot be canceled, refunded, or disputed due to processing or shipping delays.

  • Your patience supports sustainable, small-batch fashion.

Shipping Responsibility

  • Once we hand off your package to USPS, responsibility for delivery lies with the carrier and customer.

  • For lost or delayed packages, please contact your local USPS customer service.

  • Customers are responsible for being available at the delivery location.

  • Please double-check your shipping address (including apartment/unit numbers).

  • We are not liable for lost, stolen, or delayed packages once in USPS’s possession.

Returns Due to Address Issues

If USPS returns your order due to an incorrect or incomplete address, you’ll be responsible for any additional shipping costs to resend the package.

Address Changes

We cannot change shipping addresses after an order is placed. Orders will only ship to the address provided at checkout.

Cancellations

Once an order is processed, it cannot be canceled or modified.

Tracking

All shipped orders include tracking numbers via email once dispatched.

🔁 Exchange & Return Policy

  • All sales are final – no refunds or exchanges.

  • Due to the limited nature of our products, we cannot accept size exchanges. Please refer to our sizing chart before ordering.

  • If your order arrives damaged or irregular, email us at cashmiierhabit.s@gmail.com within 5 business days of receiving your package. We’ll replace it if the issue is verified.